Airport Parking: Guide to Car Damage & Legal Liability

Summer holidays are approaching, and this year, too, many Dutch people will be heading to sunny destinations. Those who choose to fly can either be taken to the airport or park their car there. These holidaymakers often have to park near a long-term parking lot, which used to be much more expensive than it is now.
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How does the parking service offered by parking lots work?

Valet Parking is becoming increasingly popular. It's a huge parking lot located just a short distance from the airport. You drive to the terminal and then hand your car over to the valet parking staff, who then drive it to a nearby parking lot.

Some parking lots offer more than just parking. The companies behind them often offer a shuttle service, allowing you to be taken from the lot to the airport and back. Some shuttle parking companies even take you to a hotel or restaurant, and the service is becoming increasingly comprehensive. With an average price of €50 per week, it's understandable that this is very popular with holidaymakers.

Check for damage beforehand

When handing over your car to a parking company, it's always wise to thoroughly check it for any damage. Consider filming your car so you have proof of any new damage. Valet Parking or Shuttle Parking companies will also do this. They do this to prevent fraudsters who believe the parking service has caused damage.

For what damages is the parking lot manager liable?

A company that operates a valet parking service is only liable for damage incurred during the staff's journey from the airport to the parking lot. However, this does not apply to damage occurring in the parking lot itself. Once a car is parked, the parking lot operator is not liable for any damage. Car owners with third-party liability insurance (WA+ limited hull or comprehensive insurance) will receive compensation for any damage.

Liability in the worst case

Unfortunately, the parking lot operator can never guarantee that nothing will happen to your car, so it's always wise to be prepared for the worst-case scenario. If you return from vacation and find your car stolen from the parking lot, you can't hold the operator liable. In most cases, third-party liability insurance (WA + limited hull cover) or comprehensive insurance (WW) will cover your damages. With either of these policies, there's a good chance you'll be reimbursed for the damage.

What precautions can you take?

Now that you know the risks of parking your car in a parking lot near the airport, it's important to take precautions. For a relaxing holiday, it's important to eliminate any uncertainties. For example, you can take out good car insurance that covers all possible damage.

A second tip is to remove all valuables from your car. If a thief suspects there's something to steal in your car, they're likely to smash a window to steal your belongings. So don't raise any suspicion that something is out there. Of course, parking lot operators do their utmost to prevent theft.

How big is the risk of damage actually?

The risk of damage when parking near an airport is quite small. We've heard of a few cases where someone received their car back with damage. However, the veracity of this is still debatable. In the past, several fraudsters have claimed to have received their car back damaged. This trick is frequently used by people who want to take advantage of the relatively young employees of valet parking lots. Of course, you can opt for the Shuttle Parking service so no one drives your car.

You can also take out good insurance to go on vacation with peace of mind. By taking all your belongings with you, burglars will be less likely to choose your car to search.